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FTP-Voyager: Problem with comandline

June 8, 2016, 1:27 am
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Hello everybody,

 

i recently upgraded to Windows Server 2012R2 and the newest FTP-Voyager and since then my once working batchfiles are not working anymore.

The line in question is:

start /b "" "C:\Program Files\RhinoSoft\FTP Voyager\FTP Voyager.exe" profile=my_profile autosync=1 syncoptions=0 local=E:\dir1\ remote=/dir2/ autoquit=1

It should open the program, sync the local to the remote dir and quit.

 

But Voyager only starts in the state I left it in the last session and the options in the comandline doesn't do anything.

 

Can anyone help me with this?

 

Regards.

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Export all users in Serv-U FTP (including disabled ones)

August 23, 2013, 2:37 am
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Hi,

 

Currently using Serv-U FTP for Windows v11.3.0.4
We have a very large user list (in many collections) that we need to review, but the export feature with only generate a list of *active* users (ignoring all those whose account has expired/are disabled)
Is there a way to export ALL users? I have been looing for a solution online but with no luck so far

 

Thanks!

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Which browser for Serv-U's help?

June 12, 2016, 7:32 pm
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Can I configure which browser Serv-U uses when I press any "Help" button in the management console?  It uses IE which is not my system default.  I'd prefer FireFox.

Thanks!

- Bart

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Gateway Ports

June 16, 2016, 9:27 am
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All,

 

Looking for a bit of direction on Serv-U and the Gateway ports. We have Serv-U MFT Licence (the maintenance and support has expired because we have never got the product working, even when we were extensively troubleshooting with support - This has been ongoing for over a year) anyways// I'm trying to revive this investment.

 

We have a Gateway server and a management server, the gateway server has the gateway software installed and is on an internal subnet range. Looking at the listening ports within netstat, I can see that this server is not listening on ANY of the ports we would expect.

 

I have looked within the configuration and I can see that the listeners IP's have been specified correctly, yet these come up with an exclamation mark and the logs indicate that there's a problem as the ports aren't online which is expected, so that to me rules out licencing/config.

 

So the only thing I've tried to do is reinstall the gateway software which was successful, but alas still no joy. I can see the servers is communicating through our firewall on port 1800 but that's the only thing that does seem to be working.

 

Does anyone have any ideas on how to kick the gateway server into life? All i need is for these ports to come up and i'm sure i'll have it working.

 

PS. Help and documentation has been read, followed a number of articles with no joy.

 

Thanks

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Serv-U custom html

June 17, 2016, 12:00 pm
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I have created custom html for our client login page which is working fine- the only thing I can't get to work is the favicon I created. It is not applied. Is named favicon.ico and is in the correct directory with the css, header, and footer files- what am I doing wrong?

thanks!

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Java-less Pro & Voyager Client

June 20, 2016, 10:21 am
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Are there any plans to remove the need for Java with the serv-u product? It's really the only pain point we have right now. Other then that Serv-U is working great.

 

Thanks,

H

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How do I Change Local Admin password

June 22, 2016, 8:26 am
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There is no Admin change password tab for me, this is a Demo license, How do I change it ?

Thanks All.

 

Michael.

 

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Serv-u older versions

June 27, 2016, 5:36 am
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Is there anywhere i can download older versions? I have license for version 11 (11.3.0.4), and are upgrading to server 2012, and need to reinstall.

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File Sharing with IE10 or IE11?

May 5, 2016, 11:51 am
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When using ServU File Sharing with IE10 or IE11 the "Upload" box never progresses past 0%.  Windows EDGE works. What's up with that? 

Anyone else have this issue or have seen this behavior?  Am I missing a setting in IE?

I just upgraded ServU to 15.1.3 today.  No change other then the pretty Purple logon screen. 

 

Thoughts, Suggestions?

 

Thanks

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Constrain individual file sizes Default

June 29, 2016, 12:49 pm
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Hey all,

We were wondering how others handle the default of 10 MB in the "to" section of the Request File page in File Sharing.  We have
set it to require a maximum, and limited the maximum to a number quite a bit higher than that, but it still defaults to 10 MB on the entry page.  If the admin forgets to manually change that to a usable value (after all, e-mail works perfectly fine for sharing files smaller than 10 MB) when creating the file share request they have to start over, typically after the customer's upload fails.  This seems crazy, but support tells me that this is not a bug.  How do others deal with this?

 

Thanks!

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Doubts Serv-u

July 4, 2016, 7:33 am
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1. There are some system variables not documented in http://www.serv-u.com/kb/1737/System-Variables-In-ServU or in the product manual. Ex: $FileShareTokenURL, $FileShareExpires and $FileShareComments. We need the variables that contain the Subject and Comments fields of the email sent by FileShare, email is the image below:

 

img1.png

2. We would like to translate the message that is sent when a file is sent to the user via File Sharing. The system sends the following message, but did not find option to translate.

 

img2.png

3. Another screen that would like to translate. Where the translation can be done???

 

img3.jpg

 

img4.jpg

4. Theres any way to run the service under a different account of the System account and has not administration permission. If possible, what privileges are needed?

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Cannot logon to sFTP server

July 3, 2016, 7:22 pm
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Hi everyone

Some one can help me. I tried to use new Serv U 15.1 and found some error as image file. Please help to provide solution to fix because we are under process to purchase the license.

Note: Serv U is running on Windows 2012 R2 server.serv-u error.JPG

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Error Receiving file after 32,768 bytes Serv-U

July 2, 2016, 6:21 am
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Background information.

 

Cisco Meraki MX80 Security Appliance

Internal Server: Windows Server 2012 R2

Serv-U is the latest version

I have a 1:1 NAT rule in place Allowing HTTPS, HTTP and SSH inbound connections.  To eliminate a port issue I did at one point allow all traffic on any ports.  Issue remained and reverted changes.

 

The error message I get is

 

[31] Sat 02Jul16 08:14:04 - (000123) SSH2_MSG_USERAUTH_SUCCESS: successful login

[30] Sat 02Jul16 08:14:04 - (000123) SSH_FXP_INIT: client version 6 (SecureBlackbox.9)

[31] Sat 02Jul16 08:14:04 - (000123) SSH_FXP_VERSION: server version 6

[30] Sat 02Jul16 08:14:04 - (000123) {0x00000001} SSH_FXP_OPEN: path: "/Test.txt"

[31] Sat 02Jul16 08:14:04 - (000123) {0x00000001} SSH_FXP_HANDLE: file handle: 0x00000738

[32] Sat 02Jul16 08:14:04 - (000123) {0x00000002} SSH_FXP_WRITE: handle: 0x00000738; position: 0; 32768 bytes

[11] Sat 02Jul16 08:14:04 - (000123) Receiving file "C:\FileTransfers\Test.txt"

[33] Sat 02Jul16 08:14:04 - (000123) {0x00000002} SSH_FX_OK: Success.

[11] Sat 02Jul16 08:14:04 - (000123) Error receiving file "C:\FileTransfers\Test.txt", aborting (32,768 Bytes)

[02] Sat 02Jul16 08:14:04 - (000123) Closed session

 

Can be reproduced with different accounts and different files.  The issue appeared after replacing our old Sonicwall NSA2400 which used address objects and moved to the MX80 device. 

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Multiple FTP domains with seperate Home drives and access via Active directory groups

March 23, 2016, 9:48 pm
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Hi All

My Org has Just sourced Servu- MFT and I have been tasked with set up

My org want to be a able to create multiple FTP domains for different customers and each doamin would have its own storage

 

We also wish to enable AD integration

 

I would like to have each client user access the appropriated FTP domain based on AD groups, is this even possible

based on my reasearch to date, Serv-u can enable access based on AD OU however all my orgs users are in a single OU

 

Challenges, but can anyone advise or assit?

thanks

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What We're Working On - Serv-U FTP Server, Serv-U MFT Server & FTP Voyager - Updated April 1, 2015

April 1, 2015, 2:23 pm
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To receive updates on the Serv-U roadmap, JOIN thwack and BOOKMARK this page

 

The Serv-U product team is working hard to build several new and exciting features. Some of these changes include:

 

  • Improvements in LDAP support & usability
  • Enhanced security with support for stronger cryptography
  • Adoption of SolarWinds licensing framework
  • Scheduler Enhancement and Capabilities

 

 

Disclaimer:

SolarWinds considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from SolarWinds that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. SolarWinds is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.

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Creating reports from Serv-U FTP

July 20, 2016, 6:50 am
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I'm trying to create some reports from Serv-u ftp.  I'm trying to create a report that will show what login id's are expired, what id's haven't ever been logged into, etc.  I'm trying to clean up our over 500 users but can't find any reporting that can be done other than exporting the entire thing.  And the export doesn't produce all of the fields I need.

 

Any help would be greatly appreciated.

 

Eric

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File Sharing - Disable by default, enable for specific users/groups

July 25, 2016, 8:39 am
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Hi all,

 

Please can you tell me how to disable File Sharing functionality for users by default and then Allow File Sharing for a group of users only.

 

I see the "Allow File Sharing" option in Limits and Settings for Users and Groups, but by default it is 'YES'. I do not see a way of setting this to 'NO' by default and then overriding this for a user or group of users.

 

The reason is: Why would I want all my external users to be able to use my server to send files to anyone else. I just want my staff to be able to do it.

 

There is a thread here that asks for the opposite Is there a way to disable the "File Sharing"-feature for a group of Serv-U users? which I believe it implemented by overiding the Allow File Sharing option from Yes to No,.peter.kruty suggests that this feature is implemented here: https://thwack.solarwinds.com/ideas/2724#comment-180825 ...

 

With the new release 15.1.0 it is possible now to selectively disable and enable File Sharing on global, domain, group and user level with many limits specifically for file sharing on all levels (e.g. enforcement of password, expiration of file share and many other).

 

But I just do not see how this is possible in the admin panel at either server or domain level then with the ability to enable per user or group?

 

Thank you in advance

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SolarWinds Serv-U v15.1.3-HF2 Is Now Available

July 26, 2016, 12:36 pm
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HF Link: http://downloads.solarwinds.com/solarwinds/Release/HotFix/SU-v15.1.3-HotFix2.zip

 

 

-----------------------------------------

SolarWinds Serv-U version 15.1.3 HotFix 2

-----------------------------------------

 

This SolarWinds fix contains an upgrade to the latest OpenSSL (1.0.2h).

The fix is not supported for users running 32bit Linux in FIPS mode.

 

 

Installation Instructions

-------------------------

 

This fix requires updating only Serv-U. Within the

Serv-U folder there is a folder for each supported platform. Please use the

files for your appropriate platform when updating Serv-U.

The folder contains files with the appropriate directory structure

(if necessary) to upgrade your installation.

 

This fix requires Serv-U version 15.1.3. Hotfix 1

 

 

 

To install

----------

 

1) Shut down all running Serv-U processes:

  i) Right-click the tray icon, and select "Stop Serv-U".

  ii) Right-click the tray icon, and select "Exit Tray".

2) Make a backup copy of the following files:

 

  Windows:

 

  <Serv-U-InstallDir>\Serv-U.dll

  <Serv-U-InstallDir>\Serv-U.exe

  <Serv-U-InstallDir>\Serv-U-RES.dll

  <Serv-U-InstallDir>\RhinoNET.dll

  <Serv-U-InstallDir>\RhinoRES.dll

  <Serv-U-InstallDir>\libeay32.dll

  <Serv-U-InstallDir>\ssleay32.dll

  <Serv-U-InstallDir>\Client\Admin\DomainLimits.htm

  <Serv-U-InstallDir>\Client\Admin\ServerLimits.htm

  <Serv-U-InstallDir>\Client\Admin\Include\FTPCommandDialog.htm

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_CN.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_DE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_ES.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_FR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_IT.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_JP.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_RU.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_TW.strings

  <Serv-U-InstallDir>\Client\Common\Strings\File-Transfer.strings

 

  Linux:

 

  <Serv-U-InstallDir>\Serv-U

  <Serv-U-InstallDir>\Client\Admin\DomainLimits.htm

  <Serv-U-InstallDir>\Client\Admin\ServerLimits.htm

  <Serv-U-InstallDir>\Client\Admin\Include\FTPCommandDialog.htm

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_CN.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_DE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_ES.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_FR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_IT.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_JP.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_RU.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_TW.strings

  <Serv-U-InstallDir>\Client\Common\Strings\File-Transfer.strings

 

3) Extract the ZIP file to a temporary location.

4) Open the folder for the platform Serv-U is installed on.

  For example, open the "Windows 64-bit" folder if Serv-U

  is installed on a 64-bit version of Windows.

5) Copy the contents of this folder to your Serv-U installation

  directory.

  For Windows, the default installation directory is:

  C:\Program Files\RhinoSoft\Serv-U

  or:

  C:\Program Files\RhinoSoft.com\Serv-U

  For Linux, the default installation directory is:

  /usr/local/Serv-U

6) On Linux, modify the permissions of the files by executing the following command:

  chmod u+xs Serv-U

7) Restart the Serv-U tray application.

8) Right-click the tray icon, and select "Start Serv-U".

 

After applying the fix, the latest OpenSSL library will be used.

 

 

To uninstall

------------

 

1) Shut down all running Serv-U processes.

  i) Right-click the tray icon, and select "Stop Serv-U".

  ii) Right-click the tray icon, and select "Exit Tray".

2) Replace the following files with your backed up copies:

 

  Windows:

 

  <Serv-U-InstallDir>\Serv-U.dll

  <Serv-U-InstallDir>\Serv-U.exe

  <Serv-U-InstallDir>\Serv-U-RES.dll

  <Serv-U-InstallDir>\RhinoNET.dll

  <Serv-U-InstallDir>\RhinoRES.dll

  <Serv-U-InstallDir>\libeay32.dll

  <Serv-U-InstallDir>\ssleay32.dll

  <Serv-U-InstallDir>\Client\Admin\DomainLimits.htm

  <Serv-U-InstallDir>\Client\Admin\ServerLimits.htm

  <Serv-U-InstallDir>\Client\Admin\Include\FTPCommandDialog.htm

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_CN.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_DE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_ES.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_FR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_IT.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_JP.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_RU.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_TW.strings

  <Serv-U-InstallDir>\Client\Common\Strings\File-Transfer.strings

 

  Linux:

 

  <Serv-U-InstallDir>\Serv-U

  <Serv-U-InstallDir>\Client\Admin\DomainLimits.htm

  <Serv-U-InstallDir>\Client\Admin\ServerLimits.htm

  <Serv-U-InstallDir>\Client\Admin\Include\FTPCommandDialog.htm

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_CN.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_DE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_ES.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_FR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_IT.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_JP.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_RU.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SE.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_SR.strings

  <Serv-U-InstallDir>\Client\Admin\Strings\Strings_TW.strings

  <Serv-U-InstallDir>\Client\Common\Strings\File-Transfer.strings

 

3) Restart the Serv-U tray application.

4) Right-click the tray icon, and select "Start Serv-U".

 

 

 

For more information, contact Technical Support at http://www.Serv-U.com/prodsupport.asp

Or

Technical Support at www.solarwinds.net/support

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FTP Serv-U Voyager Speed Results Reading

July 29, 2016, 9:21 am
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When trying to read the resulting speed of the file transfer, I see two things in the Voyager statistics panel. Effective Speed and Actual Speed. What is the difference ?

hi2.PNG

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Virus Scanning of all incoming Files

August 1, 2016, 9:19 am
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Serv-U MFT Server running on Red Hat Linux 6.8

 

How do I config Serv-U to scan each in coming file for Virus  ?

 

Is anyone doing this ?   

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