Quantcast
Channel: THWACK: All Content - Serv-U FTP Server & MFT Server
Viewing all 659 articles
Browse latest View live

Serv-U Redirecting Portal for users from one subfolder on FTP site to another

$
0
0


Good Day,

 

I am working in interim for a recently resigned IT Manager. A user is requesting that rights on two folders are changed. I have narrowed it down to a resolution if I can only redirect the portal which points to a separate drive used by a set group of users to point to a different folder. I just don't know how to do it. Any help would be greatly appreciated. - DK


Is Java Required on the Server? (Do you think documentation needs to be updated?)

$
0
0

We were surprised to see Java on our Serv-U server since the documentation states that Java is only a requirement for a client.  But closer reading of the document at

http://www.solarwinds.com/documentation/serv-u/default.htm#ServUMinimumRequirements.htm shows that the document clearly needs help.  For example, the option to use database management systems, LDAP, etc are under CLIENT requirements...So I am going to GUESS that Java is required and the document at the URL should be updated?

Serv-U disconnects instead of directory listing

$
0
0

Hello, I am running Serv-U 12.1.0.8 under windows 8.1.  It's been working until recently.  Now users connect and get disconnected.  Typical Serv-U log:

 

[02] Mon 02Feb15 23:26:03 - (000322) User "Pat" logged in

[03] Mon 02Feb15 23:26:07 - (000322) IP-Name: ip68-5-29-124.oc.oc.cox.net (68.5.29.124)

[02] Mon 02Feb15 23:26:25 - (000322) Closed session

[02] Mon 02Feb15 23:26:25 - (000322) User "Pat" logged out

 

User's log:

 

Status: Resolving address of Kleinhenz.noip.me

Status: Connecting to 69.122.182.213:21...

Status: Connection established, waiting for welcome message...

Status: Initializing TLS...

Status: Verifying certificate...

Status: TLS connection established.

Status: Connected

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is current directory.

Command: TYPE I

Response: 200 Type set to I.

Command: PORT 192,168,1,119,229,38

Response: 200 PORT command successful.

Command: MLSD

Response: 150 Opening BINARY mode data connection for MLSD.

Error: Connection timed out

Error: Failed to retrieve directory listing

 

User is set for the proper rights, R-L-I.  There's been no change that I know of on my end.

 

I know my version is old.  I got it way back when, with lifetime support and updates - until the program was sold and everything stopped, including updates and support.  I was referred here, perhaps someone can help.  Any ideas what to check and how to troubleshoot?

 

Appreciate any help, even telling me where to post this help request properly - first time on this forum. This forum is listed as an archive - unfortunately I did not find an active Serv-U forum

PCI-DSS : CVE-2005-4473

$
0
0

Hey,

 

Whenwe perform ascan "PCI compliant" on our external IP, we have a fail on 2005items.


ScreenShot070.png
ButSolarwindsindicates that they arePCI-DSScompliant.

Is it possibleto updatethisby myselfor do I haveto wait for anew release? It'srather urgent...

Best Regards

FTP Voyager Scheduler send email if file does not exist?

$
0
0

Is it possible in FTP Voyager Scheduler to check if a file exists and if not send an email?

video stream and not download

$
0
0

Is it possible to set serv-u to stream the video only and not let someone download it?  Thanks. 

Multiple simultaneous Serv-U server crashes (+high memory/RAM)

$
0
0

Hello all,

 

We had a very strange incident yesterday (Sunday 22nd February 2015 around 11.20AM GMT) with multiple Serv-U servers.

 

Our alerting systems started telling us that FTP and the HTTP/HTTPS web interface on multiple servers was inaccessible. Logged straight on to find that indeed they had all locked up. Further investigation showed that all servers had serv-u.exe running at around 1000MB of RAM. My long experience with Serv-U tells me that it has crashed and is in some kind of loop or has a memory leak.

 

I've sene this happen before and the service needs to be restarted manually, however this happened over 5 servers, all around the same time. 3 straight away, 1 shortly after (30 mins or so) and then we pre-empted another and restarted the process quickly.

 

3 of the servers have network storage, two have local, so it seems unlikley that it was related to that. The versions also vary, so if it is a bug, it is even in the latest build.

 

Im intrigued to know if anyone else had such an issue yesterday, or has had it in the past? I know various memory leaks have been fixed on Serv-U in the past but this seems to be a much rarer but severe issue.

 

Server, switch and storage logs didnt show up anything around that time that could have distrupted Serv-U, so it looks to be a direct issue with the program. I am however, open to any suggestions, of course.

 

Any help or insight appreciated!

IE 11 not compatible with Serv-U console?

$
0
0

I have a client trying to access my Serv-U console and it gives the error "The browser you are using is incompatible with the current version of Serv-U.  Please use either Internet Explorer 6.0 , Firefox 1.0 , Safari 3  or Opera 9 "  The client is running IE 11 Version 11.0.16.  Is there a fix for this?


Parsing Serv-U's insane configuration file

$
0
0

We're in a dire need to automate some changes to Serv-U.

Solarwinds have confirmed that they don't have any plans for a command line tool except through long-term enhancements.

 

I've taken it upon myself to write a ruby script to parse the Serv-U.Archive into something sane with the long-term goal to write out config files (or at least make additions to config files)

 

Here is an example output of the script showing some LDAP Groups:

[root@SERVER ~]# ./ServUConfig.rb Serv-U.Archive dump | grep GroupName

new CRhinoStringAttr GroupName(1, 1, Val("Default Group Template",))

new CRhinoStringAttr GroupName(1, 1, Val("Default LDAP User Group",))

new CRhinoStringAttr GroupName(1, 1, Val("org",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups.FTP",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups.FTP.Internal",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups.FTP.HTTPS File Sharing",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups.FTP.Internal.FTP Internal XXX READ",))

new CRhinoStringAttr GroupName(1, 1, Val("org.XX.Groups.FTP.Internal.FTP Internal XXX WRITE",))

 

I'll keep posting new versions as it progresses. It just dumps the settings out in the guessed intended format for now.

 

Please Solarwinds, drop this obnoxious configuration file format!

Escape character error on Serv-U for Linux

$
0
0

There is a serious error of escape character on Serv-U for Linux, but Windows version has no problem.

My maintenance was ended in October 31, 2014. Customer Service of SolarWinds suggested to on-line forum THWACK for assistance.

I want to complain about this disappointment and critical problem.  Yes, I consider this is a bug!


Install package was SU-FTP-Server-Linux-64bit-v15.1.0.tar.gz.

OS was CentOS 6.5 eng,64bit. I tried to move Serv-U server from Windows 2003 to CentOS.

In Serv-U Management console, if type any Traditional Chinese characters which contain escape character,

it will occur error, and Serv-U service will Crash!

For example, a Traditional Chinese character :"三",  which hex code of unicode is 0x4E09,  and will store as 0x09 0x4E.

Unfortunately 0x09 is an escape character which represents "\t". You will get 100% CPU usage and crash.
 
These escape characters which occur the critical problem are \a, \b, \t, \n, \v, \f, \r.

A total of about 500 for Traditional Chinese characters which contain escape character.

I think all Chinese/Japanese/Korean country will be affected. if using Serv-U for Linux.

I wish, Serv-U is still Serv-U for Linux.

Cheers.
 

Upload issue with Firefox

$
0
0

Just a heads-up for everyone, that we in Serv-U team have noticed some changes in last versions of Firefox are causing upload issues. We are busily working on this, trying to figure out what was changed in Firefox so it's causing this. If you have experienced any upload issues, please contact our support via Submit a Customer Service or Technical Support Ticket - SolarWinds and let us know! We will keep you updated.

 

Thanks!

Peter

Will Serv-U work with bitlocker enabled?

$
0
0

We are planning on enabling bitlocker, but I am not sure if Serv-U will still work after that? Is there any conflict if we encrypt the hard drive?

What do you think of the LDAP documentation in Serv-U?

$
0
0

We are looking for feedback on Serv-U's LDAP documentation in the SolarWinds Online Help

 

Let us know what you think - what you miss, what you'd like to see more of, and what you'd like to see less of.

 

Your feedback would be much appreciated.

Is there a way to see what MFT file shares are pending?

$
0
0

I'd like to make a configuration adjustment to the File share configuration, but do not want to trash any pending file shares in the process. Is there a way to get a report or to see a list of pending shares?

Reboot of FTP server caused "No domain" condition. Desperately need help getting it back.

$
0
0

I was unable to add a new account this morning.  There was some garble about scripts running on the page.  I saw there were no active connections so I took the opportunity to run Windows Updates and reboot the server.  When it came back up, the Serv-U did not connect to the existing domain.  I did not install the program, but I am trying to support it.  I need any and all help I can get to recover the existing User accounts as there are hundreds of them.  Thank you. 


What We're Working On - Serv-U FTP Server, Serv-U MFT Server & FTP Voyager - Updated April 1, 2015

$
0
0

To receive updates on the Serv-U roadmap, JOIN thwack and BOOKMARK this page

 

The Serv-U product team is working hard to build several new and exciting features. Some of these changes include:

 

  • Improvements in LDAP support & usability
  • Enhanced security with support for stronger cryptography
  • Adoption of SolarWinds licensing framework
  • Scheduler Enhancement and Capabilities

 

PLEASE NOTE:  We are working on these items based on this priority order, but this is NOT a commitment that all of these enhancements will make the next release.  We are working on a number of other smaller features in parallel. If you have comments or questions on any of these items (e.g. how would it work?) or would like to be included in a preview demo, please let us know!

Domain is offline

$
0
0

Greetings All,

 

I just recently took over ownership role of supporting Serv-U for my company. 

Here is the skinny: 

There are 2 servers configured with Serv-U both pointing to the same domain.  Server 1 Serv-U displaying Server is running and Domain is online but in the Users folders only displaying old data.  Now Server 2 Serv-U displaying Server is running but Domain is offline and the users folder has all the latest data.  On server 1 I went ahead and  changed the settings to stop server & Domain is offline.  I tried to put Server 2 domain online but nothing happens still displays Domain is offline.  What is the secret?

 

Any help in this matter would be greatly appreciated.

IE 11 not compatible with Serv-U console?

$
0
0

I have a client trying to access my Serv-U console and it gives the error "The browser you are using is incompatible with the current version of Serv-U.  Please use either Internet Explorer 6.0 , Firefox 1.0 , Safari 3  or Opera 9 "  The client is running IE 11 Version 11.0.16.  Is there a fix for this?

Downloaded Newest Version of Java and cant get into FTP Voyager

$
0
0

After my work computer got the latest version of Java I cannot get into FTP Voyager.  I did read other posts and tried what they did.  Uninstalling.  Reinstalling etc.  I still am not able to get FTP Voyager to launch.  I tried to call support but since I am not the one who purchased the FTP Voyager I cannot get anywhere.  I contacted my IT guys here at my company and they tried a few things but still nothing.  Has others had this issue?  Can someone suggest something please.

Serv-U test against Qualys SSL Labs SSL Server Test

$
0
0

Hello,

 

Can SolarWinds Engineers test their Serv-U implementation against Qualys SSL Labs SSL Server Test?

Qualys SSL Labs - Projects / SSL Server Test

https://www.ssllabs.com/ssltest/

 

Serv-U test against Qualys SSL Labs SSL Server Test

Qualys SSL Labs - Projects / SSL Server Test

https://www.ssllabs.com/ssltest/

 

1. I would like the ability to disable older protocols like SSL2, TLS 1.0 and TLS 1.1 and only allow newer protocols such as TLS 1.2 and SSL3.

 

2. I would like the ability to disable Insecure Cipher Suites such as:

SSL_CK_DES_192_EDE3_CBC_WITH_MD5 (0x700c0)   INSECURE

SSL_CK_RC4_128_WITH_MD5 (0x10080)   INSECURE

SSL_CK_RC2_128_CBC_WITH_MD5 (0x30080)   INSECURE

SSL_CK_IDEA_128_CBC_WITH_MD5 (0x50080)   INSECURE

 

3. I would like them to address OpenSSL CCS vulnerability (CVE-2014-0224)

https://community.qualys.com/blogs/securitylabs/2014/06/13/ssl-pulse-49-vulnerable-to-cve-2014-0224-14-exploitable

 

4. I would like support for Forward Secrecy.

https://community.qualys.com/blogs/securitylabs/2013/06/25/ssl-labs-deploying-forward-secrecy

 

Thanks,

Jimmy

Viewing all 659 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>