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I am unable to submit a support ticket for Serv-U - cannot select version when Serv-U is the product chosen

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It's my hope that someone on Solarwinds' side will read this message. I'm having issues getting our Serv-U Gateway setup configured appropriately, and attempted just now to submit a support ticket. However, I cannot submit anything, as there are no versions available when attempting to do so, which prevents me from submittal.

See image here:

submittal.JPG

It's frustrating enough that I am unable to get the product working, but doubly so that I'm unable to ask for help.

peter.kruty, are you still at the helm of Serv-U? I've seen your name on release docs.

In any event, is this happening to anyone else? Beyond irritating.


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