Hi there - we're a Solarwinds customer currently leveraging a bunch of products, and the thwack community's been really helpful over the last couple of years with honest info.
We're trialing Serv-U right now, with the main focus being the secure filesharing piece - specifically, giving our folks the ability to send links to external partners, etc. to grab files that too large for most email systems while allowing us to retain virtual possession of those files on our prem.
Seems to work great so far.
My boss has posited a couple of questions regarding the administrative cost of the product, however, and I wanted to reach out and hear from current Serv-U owners and admins.
1. What's your overall take on the adminstrative cost of the product? Do you spend a lot of time touching the admin side?
2. The logging ability looks adequate at first glance, but we're thinking about basic compliance and identification of external connections. Anything missing here from the log output that we might like to know about?
3. Any issues/instability/weirdness with using the Gateway product to terminate connections in the DMZ? Looks straightforward, but obviously there may be gotchas inherent.
4. I didn't find a lot of 'this is broken' stuff on the forum, hence my questions here.
Thanks for any info, and if you don't feel comfortable addressing the post, please feel free to message me directly on thwack.